Please call in or telephone 01209 717471. When telephoning, please bear in mind that the early part of the day can be busy. Appointments can now also be booked over the internet.
We are open Monday to Friday from 08:30 to 18:30* and within that time frame we aim to ensure that an appointment will be available with a primary care professional within 12 hours and a GP within 48 hours.
It should therefore be unnecessary for patients to request a non-routine appointment in all but exceptional circumstances. We are however almost always able to ensure that urgent cases can be seen the same day by our acute illness nurse, nurse practitioner or the duty doctor at the surgery. Such emergency surgeries will have shorter appointment times and may be subject to disruption. Please book for a routine surgery if your problem can wait.
* We also offer evening appointments every Wednesday with doctors, nurse practitioners or members of the nursing team from 18:30-20:00. Ask for an 'extended hours' appointment if you find it difficult to attend during the normal working day..
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly. Our nurses hold daily surgeries for things such as wound management and dressings, cervical smears, injections and blood pressure checks.
All the doctors are prepared to give advice over the telephone, but may not be free when you call. The receptionist will take details and a clinician will return your call.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.