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Online Services

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at

How to sign-up

For more information please contact reception or ask next time you visit the surgery.

Alternatively read the 'Its your choice leaflet', fill out the 'Access to services agreement' and bring two acceptable forms of Identification with you, all of which can be found below. 

If you don't have any identification please talk to us and we will help you sign up.

Patient access it's your choice leaflet

Acceptable forms of ID

Access to services agreement

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record
Summary Care RecordAccess your Summary Care Record

Have Your Say

Welcome to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.

Facebook Visit us on Facebook - to receive quick updates and useful information

One Click Away

To access our online services click on the online services tab at the top of this page. If you haven't used this service before you can register via this same link and will be able to book appointments online, view your medical health record, order your repeat prescriptions and even see your test results!!! 


And if you’re not yet registered with us you can download the necessary forms here too.

Health and Happiness

Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.

(Site updated 16/01/2018)

Contact Details

Pool Health Centre

Contact Telephone

01209 717471
01209 717471
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website